Privacy Policy

Last updated: December 12, 2025

1. Introduction

Welcome to Shirsha Online ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
  • Account Information: Username, password, and other registration details if you create an account with us.
  • Order Information: Details about products you purchase, order history, and preferences.
  • Device and Usage Information: IP address, browser type, operating system, referring URLs, and information about your interactions with our website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Communicate with you about your account, orders, and customer service requests.
  • Improve our website, products, and customer service.
  • Send you promotional emails about new products, special offers, and other updates (you can opt out at any time).
  • Prevent fraudulent transactions and enhance the security of our website.
  • Comply with legal obligations and enforce our terms and conditions.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing communications from us.
  • Object to the processing of your personal information.
  • Request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Shirsha Online
Gyanodaya Marg, Kalimati
Kathmandu, Nepal
Email: privacy@shirsha.com.np
Phone: +977 9851364429

By using our website, you acknowledge that you have read and understood this Privacy Policy.